Job Postings

Job Opportunity | Manager | Your Winner’s World

EMPLOYMENT OPPORTUNITY
Manager, Your Winner’s World

Position Title:  Manager
Department: Business Operations – Your Winner’s World
Salary: $ 23.00 - $ 27.00 per hour (dependant on qualifications)
Term: Full-time/permanent position
Location:  Your Winner’s World - 10574 Highway #3, NS B5A 4A8
Position Reports to: Band Manager, Wasoqopa’q First Nation

GENERAL DESCRIPTION

Wasoqopa’q First Nation (WFN) (formerly Acadia First Nation), owns and operates the Your Winner’s World facility located in Yarmouth, NS.  The facility, provides a gas station, with fuel and furnace oil, VLT’s for entertainment, drive thru for tobacco and ancillary services, and a store front location for products and services.

WFN is currently recruiting for a full-time Manager, reporting to the Band Manager, Wasoqopa’q First Nation, responsible for effectively managing Your Winners World (YWW) operations, including planning, organizing, directing, and controlling overall business activities, maximizing profitability through meeting financial objectives with annual/monthly operating budgets and income statement comparisons and management of employees, building and retaining a high performing team.

DUTIES AND RESPONSIBILITIES

  • Supervises all employees in accordance with the Wasoqopa’q First Nation Human Resources Manual for Business Operations, working closely with the Director of Human
  • Resources as needed to support and address employee matters
  • Maintains and supports a positive work environment for all employees
  • Manages, with the Director of Human Resources, recruitment efforts for new and vacant positions including job postings, interviews, hiring, orientation and training
  • Establishes, assigns and maintains employee shift schedules, duties and responsibilities and creation and submission of timesheets for payroll
  • Conducts employee performance evaluations and appraisals in accordance with WFN policies and procedures and the Operations of Establishments Manual
  • Addresses and resolves employee requests, complaints, and other related employee matters
  • Organizes and implements regular staff meetings
  • Collaborates with the Director of Human Resources to identify and implement required and desirable employee training opportunities in health and safety, and professional development

Maximize Profitability

    • Determines the ideal retail product mix to meet customer(s) demand and store presentation
    • Plans and organizes sales and promotions
    • Formulates pricing policies, with the WFN inventory department, to achieve an adequate mark-up while still remaining competitive in the market
    • Monitors sales and expenses on products and services to inform success-driven decisions
    • Collaborates with the WFN inventory department to maintain inventory details including forwarding invoices for payment of all products, posting invoices, and providing inventory reports as required
    • Maintains a regular inspection of products for expiration dates and freshness

Management of Tobacco Sales

    • Anticipates, orders and maintains an adequate supply of tobacco for customers
    • Counts and posts all tobacco, per order (twice per week)
    • Performs and submits bi-weekly inventory counts and posting for quota tobacco to the WFN inventory department
    • Resolves any errors, if any, by contacting the dealer
    • Ensures that pricing is consistent, competitive and up-to-date in accordance with WFN pricing and the local competitive market

Financial Management and Reporting

    • Prepares annual and monthly budgets, projected sales and expenses for the Chief Financial Officer (CFO) and Band Manager
    • Reviews actual sales and expenses at month-end with the Band Manager and CFO
    • Recommends strategies for corrective action, to support increasing profitability
    • Balances daily cash against the reported sales
    • Manages cash overages and shortages
    • Maintains all cash management, deposits, electronic remittances, and reconciliation related to all business activities
    • Collaborates with the WFN finance team regarding cash management and reporting requirements, as needed

Health and Safety

    • Develops, implements and maintains adherence to WFN health and safety policies and other applicable laws and legislation
    • Understands, implements and maintains the WFN Health and Safety Management Plan including an employee inspection rotational cycle to maintain a healthy and safe work environment for all employees and patrons
    • Reviews, investigates and resolves all reported incidents and adjusts aspects of operations such as high-risk areas of traffic flow as needed
    • Collaborates with the Director of Human Resources to establish and implement required safety training for employees such as First Aid and CPR, Food Handler’s and WHMIS
    • Ensures the security and safety of all assets and merchandise of the business
    • Adheres to regulations and inspections, and aligned with WFN Human Resource policies and procedures, and other regulations, where applicable
    • Formulates and implements appropriate security policies and measures to ensure that the safety of employees and patrons is maintained
    • Ensures that all employees understand and comply with all security policies and procedures
    • Ensures all permits for business operations are renewed as needed in accordance with deadlines such as the Retail Vendor’s Permit, etc.

Customer Relations

    • Ensures a high-quality customer experience, dealing effectively with requests and complaints from customers, representatives, and suppliers
    • Resolves complaints in a timely manner
    • Manages and participates in all in-store public and community relations
    • Maintains and supports a positive community image and acts as a role model within the community
  • Adhere to all Acadia First Nation (AFN) Policies, Procedures and necessary store procedures, as required
  • Other duties, training and activities related to Head Cashier position, as required

EDUCATION, CERTIFICATIONS AND EXPERIENCE

  • Degree or Certificate in Business Administration Management from a community college or university
  • Three to five-years of relevant experience in management roles or an equivalent combination of education and experience sufficient to successfully perform all the essential tasks of the job
  • Management experience in a team orientated work environment preferred
  • WHMIS Certification is an asset
  • First Aid & CPR Certification is an asset
  • Occupational Health & Safety Certification is an asset
  • Must be bondable
  • Criminal record check upon hiring

ABILITIES, SKILLS AND COMPETENCIES

  • Strong multitasking skills and an ability to meet deadlines
  • Strong conflict resolution skills, ability to solve unique situations and problems while keeping positive attitude
  • Ability to listen and observe behaviour
  • Demonstrated effective time management and problem-solving abilities
  • Strong decision-making skills
  • Strong ability to work in a team
  • Demonstrated computer skills, e.g., Word, Excel, etc.
  • Good interpersonal skills, organization ability, and written and verbal communication skills
  • Strong leadership skills, including the ability to lead a team in a supportive and inclusive manner
  • Strong analytical and critical thinking skills
  • A commitment to fostering, cultivating, and preserving a culture of diversity, equity and inclusion
  • Solid business acumen, ability to understand and deal effectively with a variety of business risks and opportunities

Deadline to Apply:  February 25, 2024

Acadia First Nation is equal opportunity employer; however, qualified Aboriginal applicants will be given priority in accordance with the Aboriginal Employment Preference Policy of the Canadian Human Rights Commission.

Submit Cover Letter and Resume to **Please quote YWWManager# on your cover letter and indicate your salary expectations for this position.

WFN reserves the right to refuse any and all applications for employment and does not assume candidate expenses related to this recruitment process.

Only candidates selected for an interview will be contacted.

Job Opportunity | Retail/VLT Cashier | Hammonds Plains Entertainment

EMPLOYMENT OPPORTUNITY
Retail/VLT Cashier - Hammonds Plains Entertainment

Position Title:  Cashier
Department: Business Operations – Hammonds Plains Entertainment
Salary: $ 16.40 per hour/shift work required
Term: Part-time
Location:  1692 Hammonds Plains Rd Hammonds Plains, NS, B4B 1P5
Position Reports to: Manager, Hammonds Plains Entertainment

GENERAL DESCRIPTION

Acadia First Nation (AFN), owns and operates the Hammonds Plains Entertainment facility located in Hammonds Plains, NS.  The facility, new in its operations since December 2019, provides VLT’s for entertainment, drive thru for tobacco and ancillary services, and a store front location for products and services.  AFN is currently recruiting for Retail/VLT Cashier part-time positions to support the Manager in daily operations.  This position is responsible for supporting daily operations including greeting customers, and handling transactions, providing a fundamental role in achieving customer satisfaction.

DUTIES AND RESPONSIBILITIES

Retail:
  • Greets customers in a courteous, friendly and professional manner within retail operations, including answering phones and addressing customer inquiries (such as products and pricing)
  • Receives and processes all retail payments including credit, debit and cash transactions ensuring to appropriately record prices, department, taxable and non-taxable items
  • Balances and reconciles daily cash ensuring cash equals receipts, responsible for shortages
  • Operates the scanning equipment, including scanning products, and troubleshooting scanning issues
  • Supports the maintenance of inventory, checking for low stock, damaged and expired products; provides updates to shift Supervisor
  • Assists in maintaining the storefront inventory and retail displays including cleanliness, and stocking inventory (lotto, tobacco, coolers, shelves and displays)
  • Maintains the coffee station for customers, including availability of coffee, products and cleanliness during shift
  • Supports the health and safety of customers and employees, conducting walkthroughs of assigned areas to guard against theft, vandalism and fire
  • Conducts the cleaning schedule assigned for retail operations during the shift, including the proper removal and disposal of garbage from containers, conducts bathroom checks, cleaning and stocking products as needed, sweeps and mops floors, cleans parking area and entrance way of debris, snow or ice, adding salt as necessary
  • Adheres to all COVID-19 cleaning guidelines and regulations as set out by AFN and Public Health, in retail operations, including but not limited to social distancing, masking, sanitizing high touch surfaces and employee areas in between customers, and as needed
  • May perform other duties as assigned
  • Adheres to all AFN policies and procedures
VLT:
  • Greets customers in a courteous, friendly and professional manner within VLT operations, including check-in upon arrival and addressing customer inquiries
  • Cashes VLT tickets, and clears VLT machines, in accordance with schedule and as necessary
  • Balances and reconciles daily VLT cash and payouts, responsible for shortages
  • Conducts shift change paperwork for VLT operations
  • Assists in the opening and closing of VLT operations including cash handling and deposits
  • Maintains the coffee station and refreshments cooler, including availability of coffee and snacks, products and cleanliness during shift
  • Supports the health and safety of customers and employees, conducting walkthroughs of assigned areas to guard against theft, vandalism and fire
  • Conducts the cleaning schedule assigned for VLT operations during the shift, including the proper removal and disposal of garbage from containers, conducts bathroom checks, cleaning and stocking products as needed, sweeps and mops floors, cleans parking area and entrance way of debris, snow or ice, adding salt as necessary
  • Adheres to all COVID-19 cleaning guidelines and regulations as set out by AFN and Atlantic Lotto, in VLT operations, including but not limited to social distancing, masking, sanitizing VLT’s in between customers, and maintaining Greets customers in a courteous, friendly and professional manner within VLT operations, including check-in upon arrival and addressing customer inquiries
  • Cashes VLT tickets, and clears VLT machines, in accordance with schedule and as necessary
  • Balances and reconciles daily VLT cash and payouts, responsible for shortages
  • Conducts shift change paperwork for VLT operations
  • Assists in the opening and closing of VLT operations including cash handling and deposits
  • Maintains the coffee station and refreshments cooler, including availability of coffee and snacks, products and cleanliness during shift
  • Supports the health and safety of customers and employees, conducting walkthroughs of assigned areas to guard against theft, vandalism and fire
  • Conducts the cleaning schedule assigned for VLT operations during the shift, including the proper removal and disposal of garbage from containers, conducts bathroom checks, cleaning and stocking products as needed, sweeps and mops floors, cleans parking area and entranceway of debris, snow or ice, adding salt as necessary
  • Adheres to all COVID-19 cleaning guidelines and regulations as set out by AFN and Atlantic Lotto, in VLT operations, including but not limited to social distancing, masking, sanitizing VLT’s in between customers, and maintaining sanitization and cleaning duties for the gaming rooms.
  • May perform other duties as assigned
  • Adheres to all AFN policies and proceduresand cleaning duties for the gaming rooms.
  • May perform other duties as assigned
  • Adheres to all AFN policies and procedures

EDUCATION, CERTIFICATIONS AND EXPERIENCE

  • Grade 12 or equivalent and/or 6 months experience in retail, cash handling and customer service
  • Experience with operating electronic equipment (e.g. cash register, scanners, money counters, etc.)
  • OH&S, First Aid & CPR and WHMIS current or willing to renew
  • Criminal Record Check (condition of hiring)

ABILITIES, SKILLS AND COMPETENCIES

  • Excellent mathematical skills
  • Basic computer skills, with a common knowledge of Microsoft suite tools, and Excel
  • Strong communication and interpersonal skills
  • Multi-tasking and problem-solving skills, working in a fast-paced environment

Deadline to Apply:  Open Until Positions Are Filled

Acadia First Nation is an equal opportunity employer; however, qualified Aboriginal applicants will be given priority in accordance with the Aboriginal Employment Preference Policy of the Canadian Human Rights Commission.

Submit Cover Letter and Resume to **Please quote HPCashier# on your cover letter and indicate your salary expectations for this position.

AFN reserves the right to refuse any and all applications for employment and does not assume candidate expenses related to this recruitment process.

Only candidates selected for an interview will be contacted.

Job Opportunity | Cook | Winner's One Stop

EMPLOYMENT OPPORTUNITY
Cook  - Winners One Stop Restaurant

RATE 16.00 per hour
POSITIONS Multiple Positions Available
DURATION Part-Time
LOCATION Winners One Stop Restaurant, Yarmouth NS
ESTIMATED START DATE November 2022

GENERAL DESCRIPTION

Acadia First Nation (AFN), owns and operates the Winner’s One Stop Restaurant located in Yarmouth, NS.  The restaurant is an upscale licensed sit-down restaurant with indoor and outdoor seating, a take-out menu, specialty coffee drinks, with gluten free, vegetarian and vegan options, also servicing the Tru Hilton Hotel with room service and catering.  AFN is currently recruiting for a part-time cook that is responsible for working as part of a team, in a fast-paced work environment to prepare quality food in accordance with the menu, to customers, with strict adherence to all health and safety regulations.

DUTIES AND RESPONSIBILITIES

  • Follows health, safety, and sanitation guidelines for the preparation and service of all menu items, specials and related products
  • Establishes daily cook stations (hot and or cold side) and stocks them with the necessary supplies to prepare menu for service
  • Prepares a variety of foods, grilling, frying, chopping, sautéing, broiling meat, seafood, poultry, vegetables, sauces and cold food items to standardized recipes
  • Takes inventory counts before and after shifts, completing daily and weekly food inventory or storage sheets
  • Estimates expected food consumption, based on demand and inventory counts to determine the requisition of supplies; may place orders for inventory
  • Maintains the work area throughout the shift, keeping preparation and service areas clean and sanitized in observance of safe, sanitary food handling practices
  • Adhere to all cost control guidelines that have been established, monitoring stock and utilizing products prior to expiration date to minimize waste
  • Ensures the highest standards to ensure consistency in food quality and speed of quality service
  • Establishes and maintains well stocked inventory of Your Winner’s World C-Store, preparing and packaging products for sale
  • Keeps equipment operating by following operating instructions. troubleshooting breakdowns, maintaining supplies, performing preventative maintenance, calling for repairs
  • Maintains daily temperature logs, checking freezers, refrigerators, or heating equipment (and record in log) to ensure proper functioning
  • Creates signage for daily specials and or special occasions and events
  • Prepares orders for catering services
  • Adheres to all Acadia First Nation Policies & Procedures
  • Performs other related duties as assigned

QUALIFICATIONS

  • Culinary arts diploma and or culinary skills certification from a recognized educational institution
  • Previous work experience in hospitality and or catering sector
  • Food Hygiene or Food Handlers Certification
  • Emergency First Aid/CPR and WHMIS
  • Working knowledge of Occupational Health and Safety standards and restaurant regulations
  • Detail oriented and highly observant
  • Excellent oral and written communication skills
  • Good organizational and time management skills
  • Ability to manage a fast paced, highly stressful work environment

Deadline to Apply:  Open Until Positions Are Filled

Submit Cover Letter and Resume to **Please quote WOSCOOK# on your cover letter and indicate your salary expectations for this position.

AFN reserves the right to refuse any and all applications for employment and does not assume candidate expenses related to this recruitment process.

Only candidates selected for an interview will be contacted.

Job Opportunity | Wait Staff | Gold Bean Cafe

EMPLOYMENT OPPORTUNITY
Wait Staff - Gold Bean Café

RATE 15.00 per hour
POSITIONS Multiple Positions Available
DURATION Part-Time
LOCATION Gold Bean Café, Chester NS
ESTIMATED START DATE November 2022

GENERAL DESCRIPTION

Acadia First Nation (AFN), owns and operates the Gold Bean Cafe located in Gold River, NS.  The café is an upscale licensed sit-down restaurant with indoor and outdoor seating, a take-out menu, specialty coffee drinks, with gluten free, vegetarian and vegan options.  AFN is currently recruiting for part-time wait staff that is responsible for working as part of a team, in a fast-paced environment, providing excellent customer service, and adhering to all health and safety regulations.

DUTIES AND RESPONSIBILITIES

  • Provides excellent customer service, understanding menu items, specials and other related products available for customers
  • Follows health, safety, and sanitation guidelines for take away and sit-down service table side
  • Maintains front of house service and eating areas throughout the shift, in accordance with health and safety regulations
  • Places and delivers customer orders for take away and sit-down service
  • Processes transactions with POS including cash, debit and credit card sales and balances till at end of shift
  • Places, delivers and conducts POS transactions for customer room service and catering orders for the Tru Hilton Hotel
  • Assists in preparing and serving menu items including desserts and beverages
  • Addresses customer inquires and or concerns, involves Management as appropriate
  • Maintains front of house inventory, including the restocking of service stations and coolers with products during shift, communicating low product inventory to Management
  • Adheres to all Acadia First Nation Policies & Procedures
  • Performs other related duties as assigned

QUALIFICATIONS

  • High school diploma with knowledge and experience with electronic equipment (e.g. cash register, scanners)
  • 6 month’s minimum experience in customer service industry
  • Previous work experience in hospitality and or catering sector is considered an asset
  • Cash handling experience preferred
  • Food Hygiene or Food Handlers Certification
  • Emergency First Aid/CPR and WHMIS
  • Working knowledge of Occupational Health and Safety standards and restaurant regulations
  • Detail oriented and highly observant
  • Excellent oral and written communication skills
  • Good organizational and time management skills
  • Ability to excel in a fast paced, highly stressful work environment

Deadline to Apply:  Open Until Positions Are Filled

Submit Cover Letter and Resume to **Please quote GBWAITSTAFF# on your cover letter and indicate your salary expectations for this position.

AFN reserves the right to refuse any and all applications for employment and does not assume candidate expenses related to this recruitment process.

Only candidates selected for an interview will be contacted.